Here we have compiled information about, among other things, payment, delivery and right of withdrawal. Everything to make your purchase as simple, safe and smooth as possible. We are constantly working to develop our range with regard to quality, design and durability. Are you missing a product in our webshop or do you have an idea on how we can develop existing products? Then you are more than happy to contact our support so can we take this with us for future products.

This website www.rxperformance.se ("Website") is operated by Rx Performance AB VAT SE559263891901 (called RXPERFMNCE / we / our / us) . These general conditions apply to all use of the website and webshop. RXPERFRMNCE reserves the right to change the terms from time to time. The current version of the General Terms and Conditions are those available on the website.

All content on the website and online shop, including designs, text, illustrations, photographs, logos, images and video, are the intellectual property rights of RXPERFMNCE or its content suppliers and all trademarks and/or company names mentioned, displayed or otherwise indicated on the website are the property of their respective owner. The website and the webshop and their content may only be used for personal, non-commercial purposes.

Nothing contained on the Website or the Webshop should be construed as granting by implication, estoppel or otherwise any license or right to use any material appearing on the Website, except to the extent permitted by law, without our written consent or the written consent of a third party who may own the rights to the material displayed on the website. The Webshop and its content are provided on an "as is" basis without any warranties of any kind, either express or implied, including as to fitness for a particular purpose and as to the operation or content of the Webshop. RXPERFMNCE disclaims all warranties, express or implied, to the fullest extent permitted by applicable law. RXPERFMNCE disclaims all liability for any damages arising from the use or inability to use the Webshop.

When ordering over the Internet, the purchase agreement only applies when you have received an order confirmation from RXPERFMNCE via e-mail. The confirmation takes place no later than 24 hours after the order is received. If you do not receive confirmation, if something is wrong or if you want to change your order, please contact us.

To shop at Rxperformance.se, you need to be 18 years old or have a guardian's consent.

At checkout, you get the choice to accept offers from us. You can cancel at any time by following the link available in each email or SMS.

Payment is via Klarna and the following payment methods are offered:
- Get first. Pay later.
- Direct payment
- Pay by card
- Divide

To see complete terms and conditions and possible extra charges, read more on Klarna's website.

All prices stated on the website include Swedish value added tax of 25%. Fees and taxes may be levied by the authorities in the receiving country depending on the legislation of that country. Such charges shall be paid by the customer. RXPERFMNCE cannot inform the customer of these fees as the customer is responsible for the administration and payment of such fees.

We reserve the right to update prices and promotional prices at any time.

Returns on 2 for 1 promotions
If you want to return parts of the offer, there will be no refund. For a refund, all products included in the offer must be returned.

Return of SET items
It is not possible to return parts of a SET item with a package price. When returning, the entire package must be returned for a refund to take place.

Returns for other offers If you choose to return parts of a promotional order, the discount no longer applies.

A promotional order can be, for example, a discount code or temporary sale. The offer is used up when the order is placed and cannot be reused.

Stock balances are continuously updated on the website. When you have gone to the checkout, your item is reserved for 10 minutes. We reserve the right for possible balance errors. We may recall an item at any time if we deem it necessary.

Images on the website are for illustration purposes only. Please be aware that the colors of items displayed on the website depend on several factors, such as your monitor settings. You will find a description of product details and what is included in the product on the product page.

All prices are listed excluding shipping costs. The shipping cost is added to the price and paid by the customer. The shipping cost is notified when ordering.

Our ambition is to send your order as soon as possible. If you place your order before 12.00 on a weekday, it will be shipped from our warehouse the same day! Remember that the delivery time may be longer during periods of high sales and in connection with holidays.

In the checkout you will see exactly which prices and delivery methods apply to your particular order.

Our goal is for you to be completely satisfied with the product or products you buy from us. If you order from the website, you have the right to cancel your purchase, regardless of your reason, within 30 days of receiving the product. If you exercise your right of withdrawal, you must return the product to us.

You must send the product without undue delay, and in any event no later than 30 days after receiving your order. When goods are returned, the shipping fee is SEK 69, but when changing the size, shipping is free. Please note that all products returned must be in original condition for a full refund, including labels and boxes etc. Please also include your order confirmation and information about the change / return in the package back to us.

In the event of a return, we will charge SEK 69 for in connection with the refund of your/your goods.
For returns outside Sweden there is no return fee, but you can send the return to our delivery address yourself. Send the package as a regular letter with stamps and include a note with name and order number

When changing size or color, shipping is free.
Please note that exchanges only apply if you want to change to a different color or size of the same model. When changing to another model, the matter is handled as a return.

Please note that we reserve the right to sell out desired items in the event of an exchange. If the item you wish to exchange is finally in stock, we will refund you. If you still want the product, you are welcome to order it again when it is back in stock.

To make a return or exchange email us here!

The right of return does not apply to fully or partially used gift cards.

Unclaimed packages

For packages that are not picked up, we reserve the right to charge you for return shipping and a handling fee of SEK 69.

Mistakes sometimes occur through the human factor or other errors, for example current price or product information. If a mistake occurs, we will of course do our best to try to correct it as soon as possible. We have extensive experience with satisfied customers ever since we started and it is something that we always attach great importance to. All of us at RXPERFMNCE strive for you to be completely satisfied with your purchase.

Vill du reklamera/klaga på en produkt?

Behöver du reklamera/klaga på en produkt för att den är skadad eller för att du fått fel produkt/produkter ber vi dig kontakta oss så fort du upptäcker felet. Kontakta oss igenom returportalen.

Ha då med en kort beskrivning av ärendet, ordernummer och namnet på produkten du önskar reklamera. Bifoga ett foto på produkten

Reklamationer måste göras inom skälig tid från att skadan upptäcks vilket enligt konsumentköplagen är inom två månader. Skadan ska vara produktionsfel och ingen slitageskada. Ett hål mitt på ett plagg är exempelvis inte ett produktionsfel utan en slitageskada. 

Om din reklamation godkänns ersätts din produkt med en ny eller motsvarande produkt. Om detta inte kan genomföras kommer istället en återbetalning att göras. Vi försöker alltid göra kreativa lösningar för att försäkra oss om att våra kunder är så nöjda som möjligt.

When you shop with us, you agree that RXPERFMNCE stores and uses your data, we do this in order to be able to manage and deliver your order and to be able to let you as a customer take part in our news/offers in the form of newsletters. With the help of your personal data, we can check your credit status and your address. The data we collect is not in any public registers and is therefore not visible to other private individuals or companies. We will not under any circumstances sell or transfer your personal data to anyone else.

The GDPR gives you the right to request extracts of the information recorded about you.
If any information is misleading, incomplete or incorrect, we will of course correct it if/when you inform us. You can also request that the information about you be deleted.

RXPERFMNCE carries out serious and ambitious work on security and we upgrade and update our systems continuously to maintain this website a safe place for our customers. Any attempt to use false or stolen credit card information, access another person's purchase account, or other criminal activity will be reported to law enforcement authorities. We track IP addresses in order to use them in criminal investigations and proceedings.

If RXPERFMNCE fails to comply with its obligations under these General Terms and Conditions due to unusual adverse circumstances beyond our control, RXPERFMNCE cannot be held responsible. Examples of such may be war, civil war, revolution, riot, government action, strike, lockout, blockade, power outage, telephone or internet service, natural disasters or similar events.

We do our best to make all our customers happy. We always try to satisfy you if something is wrong with your purchase. If there is something we cannot resolve, we recommend that you make a complaint to the General Complaints Board for an independent investigation. We proceed with all cases.

If you have any questions, if something is wrong with your order or if you want to contact us for any other reason, our customer service will be happy to help you.